Return & Exchange
EXCHANGE
We offer one time exchange per regular priced order for FREE. You have 30 days from the shipping date to exchange your purchase for FREE. Requesting exchange to customercare@carrucci.com with the order# you wish to return and the style, color, size you’d like to exchange for. Then we will email you the free return label and new shoes will be shipped out after we receive your return package.
RETURN POLICY
- To complete your return, we require a receipt or proof of purchase from carrucci.com.
- Items must be returned within 30 days after receipt.
- Items must be returned in their original packaging.
- Items must not be worn, altered or damaged.
- Final sale goods are exempt from being returned.
- Email customercare@carrucci.com with your order# for the return shipping labels or you may use your own shipping label. We are not responsible for the lost package.
- Flat return rate of $12.99 will be automatically deducted from your refund when prepaid return label is used.
REFUND PROCESSING
- Returns will be refunded to the original form of payment
- Returns will be refunded back to the original form of payment within 3-5 business days after we receive your return. Please allow 7-10 business days for your return to arrive at our Returns Center. Note: It may take a few days until your bank posts the refund to your account.
Let customers speak for us
I have been wearing Carrucci shoes for a few years now. Not only do the shoes look and fit good, they have proven to be very durable. I wanted to try something different, and ran across these boots. The boots arrived just as pictured. just like previous purchases, they look and feel great!! Next up will be the burgundy!!!!!
E XT R E M E L Y well made shoe...Best i have ever owned in a looooong time. Worth every dollar. I own two pair from Carrucci so far....will be buying more : )
Just received my shoes....truly a well built shoe. The highest quality I have seen in YEARS! You will love this shoe and I'm ordering a different pair in a different color.
You will love these shoes!!
Steve Buice San Diego California
I already own the green pair of boots, so it was a no brainer. The style and quality of these boots speak for themselves. I get plenty of compliments when I walk into a room, enough said 💯🔥👏🎤
Very stylish gorgeous shoe.
Amazing compliments of WOW!!!
Comfortable..
This is a well made pair of shoes. The quality of the leather is high end. I have been looking for a pair of blue and white shoes for a while. Most were made from manmade materials but these are the real thing. They run a little big but worth that flaw. You dress them up or dress them down. Love them!
The shoe is absolutely stunning and the online process was painless and accurate.
Great job, Carrucci staff!!!!
Carrucci shoes are very well made and the fit is great. The leather is soft and comfortable. I have three pair of Carrucci shoes and plan purchase more.
I love this shoe on my husband! Wasn’t sure about the color until I saw it in person. He too loves the look and feel of the shoes.
I’m not surprised with the superb quality of the shoe. This is my tenth pair of Carucci shoes/boots I have never been disappointed!
I love carrucci footwear. I have at least 20 pair of shoes and boots from Carrucci.
I just bought my second pair of these after the first pair wore out. I have received so many compliments on these shoes. Total strangers have remarked on them. They work well with dress pants and also look great with jeans.
Made me the talking point of the entire Thanksgiving day. Great fit and look but probably a little bit expensive in my opinion.
This is a beautiful shoe...
This picture does not come close to it's actual appearance.
One of the greatest purchases I have made this holiday season.
What customers think about the store
These shoes offer a winning combination of style and quality craftsmanship. Customers rave about the fashionable designs, premium materials, and comfortable fit that make these shoes suitable for both formal and casual occasions. With meticulous attention to d...