Return & Exchange

EXCHANGE (US ORDERS ONLY)

We are pleased to offer one complimentary exchange per order for U.S. domestic purchases.

Exchange requests must be made within 30 days of shipment
Items must be unworn, unaltered, and in original condition
Replacement items are dispatched once the returned item is received

To request an exchange, please contact us with your order number and preferred style, color, and size: 📧 customercare@carrucci.com | 📞 +1 (626) 606-8870

RETURNS

Eligible returns must:

Be initiated within 30 days of delivery
Include proof of purchase from carrucci.com
Be unworn and returned in original packaging

Returns are not accepted for:

Final Sale items
Sale items (eligible for exchange or store credit only)
Customized items
Shipping fees (non-refundable)
Gift cards (non-refundable)

A $12.99 return shipping label fee will be deducted when using our prepaid return label for return for refund orders. The fee is waived for exchange orders.

INTERNATIONAL RETURNS

For international orders:

Original shipping charges, duties, and taxes (if applicable) will be deducted from the refund
Return shipping and duty/tax is the responsibility of the customer