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Retour et échange

ÉCHANGE

 Nous offrons GRATUITEMENT un échange unique par commande à prix régulier. Vous disposez de 30 jours à compter de la date d’expédition pour échanger GRATUITEMENT votre achat. Demande d'échange à customercare@carrucci.com avec le numéro de commande que vous souhaitez retourner et le style, la couleur et la taille pour lesquels vous souhaitez échanger. Ensuite, nous vous enverrons par e-mail l'étiquette de retour gratuite et les nouvelles chaussures seront expédiées après réception de votre colis de retour.

POLITIQUE DE RETOUR

  • Pour finaliser votre retour, nous avons besoin d'un reçu ou d'une preuve d'achat sur carrucci.com.
  • Les articles doivent être retournés dans les 30 jours suivant leur réception.
  • Les articles doivent être retournés dans leur emballage d'origine.
  • Les articles ne doivent pas être portés, modifiés ou endommagés.
  • Les produits en vente finale sont exemptés du retour.
  • Envoyez un e-mail à customercare@carrucci.com avec votre numéro de commande pour les étiquettes d'expédition de retour ou vous pouvez utiliser votre propre étiquette d'expédition. Nous ne sommes pas responsables du colis perdu.
  • Un taux de retour forfaitaire de 12,99 $ sera automatiquement déduit de votre remboursement lorsque l'étiquette de retour prépayée est utilisée.

TRAITEMENT DU REMBOURSEMENT

  • Les retours seront remboursés selon le mode de paiement original
  • Les retours seront remboursés selon le mode de paiement d'origine dans les 3 à 5 jours ouvrables après réception de votre retour. Veuillez prévoir 7 à 10 jours ouvrables pour que votre retour arrive à notre centre de retours. Remarque : Cela peut prendre quelques jours avant que votre banque n'effectue le remboursement sur votre compte.

Let customers speak for us

from 167 reviews
Embossed Alligator Brogue Boot
Mark B.
Great experience, will buy from again

I have been wearing Carrucci shoes for a few years now. Not only do the shoes look and fit good, they have proven to be very durable. I wanted to try something different, and ran across these boots. The boots arrived just as pictured. just like previous purchases, they look and feel great!! Next up will be the burgundy!!!!!

Embossed Alligator Brogue Boot
Buckle Loafer w Gator Embossed Leather
Stephen B.
Alligator embossed Leather shoes...W O W !!

E XT R E M E L Y well made shoe...Best i have ever owned in a looooong time. Worth every dollar. I own two pair from Carrucci so far....will be buying more : )

Buckle Loafer w Gator Embossed Leather
Men Medallion Wingtip Brogue Shoes
Stephen B.
Superior Wing Tip Shoes

Just received my shoes....truly a well built shoe. The highest quality I have seen in YEARS! You will love this shoe and I'm ordering a different pair in a different color.
You will love these shoes!!

Steve Buice San Diego California

Men Medallion Wingtip Brogue Shoes
Calfskin Leather Chelsea Boot
Yahuwdah A.
White Boots

I already own the green pair of boots, so it was a no brainer. The style and quality of these boots speak for themselves. I get plenty of compliments when I walk into a room, enough said 💯🔥👏🎤

Calfskin Leather Chelsea Boot
Gorgeous Patent Leather Monkstrap Slip on
Terrance C.
Eye Catching Shoe

Very stylish gorgeous shoe.
Amazing compliments of WOW!!!
Comfortable..

Gorgeous Patent Leather Monkstrap Slip on
Contrast Two Tone Penny Loafer
James B.
Beautiful and Elegant Shoe

This is a well made pair of shoes. The quality of the leather is high end. I have been looking for a pair of blue and white shoes for a while. Most were made from manmade materials but these are the real thing. They run a little big but worth that flaw. You dress them up or dress them down. Love them!

Contrast Two Tone Penny Loafer
Patina Finish Calfskin Lace-up Shoe
Frederick S.J.
“Excellent”

The shoe is absolutely stunning and the online process was painless and accurate.
Great job, Carrucci staff!!!!

Patina Finish Calfskin Lace-up Shoe
Butter Soft Buckle Loafer Slip-on
Gary O.
Quality Shoes

Carrucci shoes are very well made and the fit is great. The leather is soft and comfortable. I have three pair of Carrucci shoes and plan purchase more.

Butter Soft Buckle Loafer Slip-on
Patina Wing-tip Oxford with Medallion on Toe
Rosetta R.
Gorgeous shoe!

I love this shoe on my husband! Wasn’t sure about the color until I saw it in person. He too loves the look and feel of the shoes.

Patina Wing-tip Oxford with Medallion on Toe
Hand Burnished Chelsea Boots
Winford H.

I’m not surprised with the superb quality of the shoe. This is my tenth pair of Carucci shoes/boots I have never been disappointed!

Hand Burnished Chelsea Boots
Two Tone Suede Chelsea Boots
Darry G.

I love carrucci footwear. I have at least 20 pair of shoes and boots from Carrucci.

Two Tone Suede Chelsea Boots
Cap Toe Leather Oxford
John S.
Best shoes

I just bought my second pair of these after the first pair wore out. I have received so many compliments on these shoes. Total strangers have remarked on them. They work well with dress pants and also look great with jeans.

Cap Toe Leather Oxford
Laceless Loafer with Contrast color lightweight sole
Matsima T.
Great buy

Made me the talking point of the entire Thanksgiving day. Great fit and look but probably a little bit expensive in my opinion.

Laceless Loafer with Contrast color lightweight sole
Calfskin Lace-up Leather Shoes
Jimmie J.
Form and Function

This is a beautiful shoe...
This picture does not come close to it's actual appearance.

Calfskin Lace-up Leather Shoes
Caviar Calfskin Penny Loafer
Mike W.

One of the greatest purchases I have made this holiday season.

Caviar Calfskin Penny Loafer

What customers think about the store

These shoes offer a winning combination of style and quality craftsmanship. Customers rave about the fashionable designs, premium materials, and comfortable fit that make these shoes suitable for both formal and casual occasions. With meticulous attention to d...

AI-generated from customer reviews.

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